Virtual Care
Access UCLA Health care when and where you need it.
Virtual care allows you to connect with a UCLA Health provider remotely instead of going to the provider’s office. Virtual care saves time and makes it easier to get medical care, especially if you live far away or need to see your provider often.
Immediate Care Video Visits
Get on-demand care for non-life-threatening issues if your primary care provider’s office is closed.
Video Visits
Meet face-to-face with a provider using a computer, smartphone or tablet.
E-Visits
Work with your provider to submit an online questionnaire with your symptoms and medical information, then get treatment advice from a provider.
Second Opinion Consults
Already have a diagnosis? Meet virtually with an expert provider for a second opinion.
Types of Virtual Care
Virtual care includes:
- Video visits: This is when you meet with a provider over the internet using a video camera and a computer, smartphone or tablet. Video visits may also be called telehealth or telemedicine appointments.
- E-visits: You send information to your provider electronically, usually in the form of a questionnaire, then the provider reviews it and sends you a treatment plan or medical advice. No physical examination is necessary.
- Remote patient monitoring programs: Connected electronic tools, such as heart rate monitors, scales and EKG monitors, track your personal health and medical data, then send it to your provider so they can monitor your condition — no matter where you are.
- Second opinion consults: A secure video visit where a provider reviews your symptoms, medical history and existing diagnosis and treatment plan, then explains the treatment options they believe are most likely to benefit you.
- E-consults: A primary care provider and a specialist connect virtually without the patient present to discuss the patient’s medical case.
What types of virtual care does UCLA Health offer?
Virtual care is ideal for the times when you’re feeling sick, you have a minor injury, or you need a follow-up appointment with your provider. It’s convenient for those who can’t travel to a UCLA Health clinic for an in-person appointment.
UCLA Health has primary care physicians, specialist physicians, physician assistants (PAs) and nurse practitioners (NPs) available to meet with you virtually. Try one of these options:
Virtual Care FAQs
eConsults
Your primary care provider (PCP) and specialists often work together to provide the best care. An eConsult is like a special form of communication between your PCP and a specialist at UCLA Health. It helps your PCP get advice quickly about whether you need to see the specialist.
The eConsult is for minor issues a specialist can help with, without needing to see you face-to-face. eConsults may benefit patients by:
- Providing a faster time to specialist input for less complex conditions
- Improving communication and coordination of care
- Increasing patient access to specialized, high-quality care
- Reducing referrals that aren't necessary
- Enhancing a provider's knowledge by learning from other >experts
While eConsults are consultations between providers, patients can suggest them to their providers.
If you feel your care requires more coordination between providers, ask your PCP about an eConsult.
Remote Patient Monitoring Programs
Through electronic tools including blood pressure or heart rate monitors, scales, EKG monitors and others, providers monitor a patient’s health remotely. UCLA Health offers remote patient monitoring programs for patients who’ve received services related to the following:
- Blood pressure management
- Bone marrow transplant
- Breast surgery
- Cardiac surgery
- CAR T-cell therapy
- Complex kidney disease
- COVID-19
- Liver transplant
- Obstetrics & Gynecology
- Thoracic surgery
For more information, ask your provider about these services.
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